| Personal Technical Assist: Plan Details |
| Remote Support |
Unlimited |
| In-Home Support* |
YES |
| Additional Device Support |
Included |
| Home Theater Setup and Support |
Included |
| Secure Data Backup/Recovery |
Included |
| Anti-Virus |
Included |
| System Cleaner |
Included |
| Personal Firewall |
Included |
| Internet Cleaner |
Included |
| File Shredder |
Included |
| Plan Price |
$19.95/month |
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| Personal Tech Assist: Plan Summary |
| Remote Support |
| Certified, licensed technicians available via Phone or Live Chat help you solve challenges big or small including: software installation, operating system issues, PC maintenance, virus and spyware issues, smart phone applications, drivers, printers, scanners, Internet, e-mail, and much, much more. Unlimited Support, 24/7/365. |
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| In-Home Support |
| Need more support? One of our 14,000+ licensed/trained/insured technicians will come to your home or business to fix your technical issues at a special discounted member rate of $99 per hour. These are the same professionals that service giant corporations including Google, Sun, and Vonage, and more. 100% satisfaction guaranteed! |
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| Anti-Virus |
| Our advanced Anti-Virus software features Offline Scanning and Protection, Advanced Threat Detection, Email Virus Protection, Archived Files Protection, Deep Scans, and Rootkit Removal. Don't take any chances with your personal and private data. |
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| Beyond Computers |
Personal Technical Assist will help you with more than just your computer. We support hundreds of devices, including:
 Gaming Console Setup
TV & Video Setup
Calibration & Mounting Services
Speaker & Surround Sound Setup
Media Control Installation
Front Projector & Screen Setup
Ipods and other Personal Media Devices
Portable Gaming Devices
...and more! |
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| Secure Data Backup/Recovery |
Never lose personal files or other critical documents again, with our secure Data Backup and Storage service. Your membership comes with 5GB of data backup at no additional cost. Whether it’s documents, spreadsheets, e-mail, MP3 files, photos, contact files, business inventory, or taxes, you live your professional life electronically. Backing up with our remote, offsite backup service, you ensure your electronic life will be intact when disaster strikes.
5GB of data backup
256 bit AES encryption
Maximum compression conserves storage & bandwidth
Redundant storage
24/7 file recovery |
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| System and Internet Cleaner |
System Cleaner deletes redundant files on your hard drive, freeing up valuable space and speeding up your computer’s operations. Every day, your hard drive gets littered with file fragments and debris you can't see. Gunk from daily usage and Internet surfing can build up over time, slowing down system performance and leaving a trail of your web browsing habits for anyone to see.
System Cleaner helps computers operate more efficiently
- The default settings are safe – System Cleaner only finds items that can be safely deleted
- Seeks out all this gunk and clears it out reliably and safely, streamlining and optimizing your system’s performance
The documents you work on…the images and movies you view…the web sites you visit. Your web browser saves data about your activities to your hard drive. Internet Cleaner wipes out all those temporary files that sneak onto your hard drive while you are online, and lurk there, tracking your movements or corrupting your data.
Internet Cleaner protects your privacy by preventing web browsers from saving unnecessary web page content to your hard drive.
- Maintains the convenience of Windows® and web mechanisms like cookies and favorites
- Deletes unsolicited data regularly so that no one can track what you do on your computer |
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| Anti-Phishing, Anti-Spam Software |
| Software blocks and filters web pages and scams that attempt to steal credit card data and other personally identifiable information. Also blocks unwanted email. |
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| Software Firewall |
| Automatically secures the customer's internet connection and helps prevent outsiders from accessing customer's computer or network. |
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| Digital Vault |
| Application that locks up confidential files in an encrypted vault on the hard drive, safeguarding sensitive files from theft. |
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| File Shredder |
| Software tool ensures that no traces of deleted or sensitive files remain on a computer. |
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